Terms & Conditions

Update: March 18, 2024

 

Terms and Conditions:

 

1) When the order payment is cleared, it means that the buyer completely accepts the ''Terms and Conditions''.

 

2) “Price” is ex-warehouse price which does not include any shipping & handling fees, payment fee, etc... which may be incurred according to shipping method, payment method, as well as other services, if any.

 

3) Order is managed on First-Pay-First-Ship Basis.

 

4) Order and related goods will only be processed or prepared when related payment is cleared.

 

5) Order can not be cancelled when the payment is made, as we will start to prepare the goods and shipping once the payment is cleared.

 

6) If we need to restock the order, it normally takes 1 to 5 business days. Further notice will be sent to the buyer if restocking time is more than 5 business days.

 

7) Buyer are responsible for customs clearance, import tax & duties (if any) as well as any managment or handing fees incurred (if any), and should provide deliverable address. In case of return, we will only contact the buyer for a second shipment and related shipping fees. Order can not be cancelled.

 

8) We are not responsible for the buyer's business activities or use of the product(s).

 

9) Shipping service provider is out of our control, so the buyer is responsible for selecting a proper shipping service or company in order to fit his/her needs. We are not responsible for the lost in transit or the damage in transit. Please choose the most reliable shipping service when ordering.

 

10) We do not accept any urgent order. Please well prepare your restocking or ordering schedule.

 

11) Please carefully choose Shipping Service. We are responsible for any problems of Shipping, such as delay, lost in transit, etc...